WHAT HAPPENS IF I CANCEL BEFORE I RECEIVE THE SERVICE?

Frequent answers and questions

Yolanda Figueroa

Call us at least 12 hours before the appointment if you need to cancel. If the service has already left, we will send you a $250 bill for the lost trip.

Frequent answers and questions. Comments and concerns.

WHAT ARE THE PAYMENT WAYS?

Frequent answers and questions

Yolanda Figueroa

You can pay with a Bank Transfer, Bank Deposit, Credit Card (Visa, Mastercard or American Express), and check.

Frequent answers and questions. Comments and concerns.

WHAT IS THE AREA OF AVAILABILITY FOR EXPRESS HAULING AND DUMPSTERS SERVICES?

Frequent answers and questions

Yolanda Figueroa

We are working on achieving full coverage throughout Georgia. For now, we provide our services in the following cities: Atlanta, Alpharetta, Avondale, Austell, Brookhaven, Braselton, Buckhead, Buford, Canton, College Park, Conyers, Decatur, Doraville Douglasville, Duluth East Point, Ellenwood, Fairburn, Fayetteville, Forest Park, Jonesboro, among other.

You can look at our coverage map by clicking here.

Frequent answers and questions. Comments and concerns.

WHAT IF I WANT THE EQUIPMENT FOR MORE TIME?

Frequent answers and questions

Yolanda Figueroa

If you require the equipment for more time, please notify us at least one day before the termination date and pay off the cost per additional day.

Frequent answers and questions. Comments and concerns.

WHICH SUBSTANCES CAN I NOT THROW INTO THE DUMPSTER?

Frequent answers and questions

Yolanda Figueroa

Materiales not allowed:

Frequent answers and questions. Comments and concerns.

HOW CAN I GET A CREDIT ACCOUNT WITH EXPRESS HAULING AND DUMPSTERS?

Frequent answers and questions

Yolanda Figueroa

Frequent answers and questions. Comments and concerns.

WHAT HAPPENS IF THE EQUIPMENT I RENTED CANNOT REACH THE REQUESTED LOCATION?

Frequent answers and questions

Yolanda Figueroa

If the road is blocked or the route doesn’t fulfill all the minimum security conditions for reasons unrelated to EHD, the client must cover the trip cost, equivalent to $250.

Frequent answers and questions. Comments and concerns.

HOW MUCH CAN I FILL THE DUMPSTER?

Frequent answers and questions

Yolanda Figueroa

The Dumpster can be filled in ¾ parts, and nothing should bulge out above the upper edge of the container. If the driver arrives and the Dumpster is overfilled, the customer must remove the excess, or the Dumpster will not be picked up. In this case, the customer must pay $250 for the lost trip.

Frequent answers and questions. Comments and concerns.

WHAT IS THE WEIGHT LIMIT THE DUMPSTER CAN LOAD?

Frequent answers and questions

Yolanda Figueroa

The weight varies depending on the characteristics established for each Dumpster. We invite you to download the features guide [link] to clarify any difficulties.

Frequent answers and questions. Comments and concerns.

WHO WILL OPERATE THE RENTED EQUIPMENT?

Frequent answers and questions

Yolanda Figueroa

The equipment is operated only by qualified staff, who also have the required certifications and licenses. In the case of dumpster rental, the driver only drops off and picks up the container. 

For heavy machinery rental, an operator will work with the equipment to carry out maneuvers during the contracted time.

In the case of being overweight, the customer will receive a bill for the additional weight separately.

Frequent answers and questions. Comments and concerns.